Lettermail that does not arrive in a timely manner will be reshipped at Madam Kratom’s discretion.Please note that tracking is not available for lettermail orders.We do not offer postage refunds if your order arrives late due to any postal issues.If the tracking site says your order has been delivered but you did not receive it, 2 things probably happened: 1.Any unopened bags may be returned to us for a full refund.
When I contacted them, I’m not sure why…but I thought they would actually DO SOMETHING. But NO, they don’t care about their workers behaviours??
Canada does have strict laws about fraudulent practices and the Royal Canadian Mounted Police (RCMP) enforces those laws.
If you suspect mail fraud, you should report it to your local RCMP division.
The COD service is available for orders shipped via Xpress Post only.
If your order does not qualify for the free Xpress Post shipping, you may upgrade it upon checkout for ( handling fee = upgrade).